This is the Data Privacy Policy for Grape Passions Ltd, whose registered office is at Unit 7 Rosewood Business Park, Eastways Ind Estate, Witham CM8 3AA. The company is registered in England and Wales No. 04193323.
This policy is compliant with the General Data Protection Regulation (GDPR) and the Personal Electronic Communications Regulation (PECR). This policy was last revised on 19th March 2021.
When we refer to our “site” or “website” we refer to all platforms we use to make and process orders, communications we send, or social media channels we use, or any other elements that link to this Privacy Policy.
Our approach to Data Privacy:
- We comply with the GDPR regulation
- We are transparent about how we collect and process data
- We protect ourselves from data breaches
1. Information we may collect from you:
We are the data controller and responsible for your personal data, our primary point of contact for Data Protection is Grape Passions, who can be contacted via info@grapepassions.co.uk with any queries relating to how we manage data.
Where necessary, Grape Passions collects personal data from people in the normal course of its business. We capture name, business name, email address, address and telephone numbers in order to respond to queries and take orders, and to promote our goods and services to you.
People we collect data from can include; customers, suppliers, employees, business contacts and others that we need to contact or have a relationship with.
When you give us your personal information, you agree to us processing your data within the terms set out in this policy.
2. Cookies:
We use cookies on our website and will ask you for consent to capture cookies from you when you first visit our website. A cookie is a file that is stored on your browser and communicates with our web server when you visit our website. The cookie itself does not contain personal information, but may be linked to personal information (i.e. forms you have completed) that we hold about you.
For more details on cookies, please visit www.allaboutcookies.org.
If you wish to unsubscribe from Cookies, then please email us at info@grapepassions.co.uk
3. Where we store your personal data
We take steps to ensure this data is only accessed by employees and our web provider as necessary. We have the appropriate security measures in place to ensure a data breach does not occur.
4. Privacy Controls
When you complete forms on our website you are given options for whether or not you are happy to receive promotional content from us. You can unsubscribe at any time, by using the Unsubscribe link at the bottom of any emails we send to you, or by contacting info@grapepassions.co.uk. You can also write to Grape Passions Ltd, Unit 7 Rosewood Business Pk, Eastways Ind Estate, Witham CM8 3AA.
We will only use your data as set out in this policy, which includes:
- Processing your order (Our contractual responsibility)
- Marketing our product range to you (with your consent where applicable, and as a customer of Grape Passions)
- To make our site easier to use
5. 3rd Parties
Data captured on our website is not shared with any third party without your permission, other than contracted data processors, such as our marketing/web agency, print companies and/or mailing houses in order to carry out marketing communications, IT and other service providers, professional advisers such as our accountants and regulatory bodies as legally required.
6. Web Analytics
We use Google Analytics to track website usage, however this information is anonymous and cannot be used to track individuals.
7. Data Retention & Disclosure
We keep data records for as long as necessary for business purposes. This may be any of the following: to process your order, to carry out analysis of our customer base and marketing our goods and services to you, if you are a customer of Grape Passions and/or have consented to this, and to fulfil our legal obligations, or until asked to delete it by the individual.
It may be necessary to disclose or share your personal data in order to comply with a legal obligation, or in order to enforce or apply our Terms of Use and other agreements, or to protect the rights, property or safety of Grape Passions or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
8. Amendments
We may update this policy from time to time, any significant changes will be communicated directly, however please check this page from time to time to ensure you’re happy with any changes.
9. Your Rights
If you require access to the information we hold on you or your company, or wish to make a correction to the information we hold on you or your company, or wish us to delete information, or if you have any other questions about how we manage your data, please email: info@grapepassions.co.uk. Or write to: Grape Passions Ltd, Unit 7 Rosewood Business Pk, Eastways Ind Estate, Witham CM8 3AA.
This policy will change from time to time and you are encouraged to revisit it to ensure you are kept up to date. The “Effective Date” is noted at the top of this page.
You can find out more about your rights, and other information about data protection on the Information Commissioner’s Office website: https://ico.org.uk/for-the-public/